Returns & Refunds

Damaged orders, refund questions

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• My item has a fault
• I have not received my refund?
• Return Policy
• How to arrange a return to a Parcel shop
• Will you refund my original delivery charge if I return goods?
• How long does a refund take to process?
• Do I have to pay for a return?
• Are there any items that can't be refunded?