How can I change or add new the delivery address for my repeat order?

Please know that if you would like to change your delivery address for your repeat order you will have to do it before the order generation date.

If the order has generated the Customer Service team might still be able to update it for you. Please contact us by email info@medicanimal.com or by telephone 0203 675 0780 Monday to Friday 8am – 5pm.

If the order is not yet generated, simply click on “ My accountand “Repeat orders

1)  Updating existing delivery addresses

Under Delivery address, click on the pencil icon to amend your delivery address and choose the address you wish the order to be delivered too.

2) Adding new delivery address

If you would like to add a new delivery address, click on “ Manage address book

Then click on new address and fill in the address details and click on save address.

Once saved, go back to the “Repeat orders” section and follow the step 1.

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