Which courier do you use?
Standard Delivery Option: Lightweight parcels will be delivered by Hermes and anything over 15kg will be delivered by Yodel.
Next day Delivery Option: Orders under 15kg will be delivered on a 24 hour, tracked service with Hermes. Anything over 15kg will be delivered by Yodel. - Unfortunately this service is temporarily suspended
Local Pickup: With the local Pickup option you can have your order delivered to a local Pickup point, from over 4500 local shops available. Your nearest Pickup shop can be found at the following website:
Shop Finder – (https://www.myhermes.co.uk/parcelshop-finder.html) - Unfortunately this service is temporarily suspended
This service also provides you with email and text notification of when your parcel is ready to collect. Please be sure to have some form of photo ID when collecting your parcel.
We really recommend downloading the courier apps, which is compatible with iPhone and android. They have a lot of great features, but most importantly keeps you updated and more in control of your delivery.
Download the Yodel app HERE