Which courier do you use?
Standard Delivery Option: Lightweight parcels will be delivered by Hermes and anything over 15kg will be delivered by Yodel.
Next day Delivery Option: Orders under 15kg will be delivered on a 24 hour, tracked service with Hermes. Anything over 15kg will be delivered by Yodel.
We really recommend downloading the courier apps, which is compatible with iPhone and android. They have a lot of great features, but most importantly keeps you updated and more in control of your delivery.
Download the Yodel app HERE