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Have you checked the Frequently Asked Questions?

Where is my order?

When will I receive my order?

How can I track my order?

Return Policy

How to arrange a return to a Parcel shop

VIP scheme

Repeat orders

If you are unable to find an answer to your question in our FAQ's, you can contact our Customer Care Team.

Email - You can also send us an email at

Phone - If you still prefer to call us you can do so on 0203 675 0780. Our offices are open Monday-Friday between 8am-5pm.

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