Which courier do you use?
Super Saver Delivery Option: If your order will fit through the letterbox, it will be delivered by your usual postman/woman via the postal service Secured Mail. Lightweight parcels will be delivered by Hermes and anything over 8KG will be delivered with Yodel.
Premium Delivery Option: Orders under 3kg will be delivered on a 24 hour, tracked service. Anything over 3kg will be delivered by DPD. DPD offer a fully 24 hour, fully tracked service every step of the way to your door. This includes notifications via email and text, a 1 hour time slot that you can expect delivery and an interactive service allowing you to rearrange, or leave special instructions directly to the driver. This is available right up to the final 15 minutes of shipment to your door.
Local Pickup With the local Pickup option you can have your order delivered to a local Pickup point, from over 2500 local shops available. Your nearest Pickup shop can be found at the following website;
This service also provides you with email and text notification of when your parcel is ready to collect. Please be sure to have some form of photo ID when collecting your parcel.
We really recommend downloading the courier apps, which is compatible with iPhone and android. They have a lot of great features, but most importantly keeps you updated and more in control of your delivery.
Click HERE to download the DPD app
Download the Yodel app HERE