Using vouchers

If we have applied a voucher to your account, please firstly allow up to 2 hours for this to show as available.

Once it has applied, you will be able to view it in 2 places. The first is in the Profile section of your account under “Manage Payment”. It will be listed just beneath any card details you have already saved.

The second is in the checkout when ordering. When selecting the form of payment you would like to use, any vouchers will be visible above the card or PayPal options. The total available will be shown and you can edit the amount you would like to use before clicking “Apply”. When this is done, the chosen total will be removed from the overall price to pay. 

Store credit is only valid for 60 days (2 months). If the amount applied to the account is not used after 45 days, you will receive a reminder. A final reminder will be then sent on day 52 before the credit is automatically removed (on day 60).

Still need help? Contact Us Contact Us